Writing Service Agreements That Prevent Disputes Before They Start
Most disagreements between a business and its clients are not caused by bad faith. They are caused by unclear expectations. […]
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Knowing When to Say No to a Customer or Project
Every piece of conventional business advice urges you to say yes: yes to the customer, yes to the opportunity, yes
Making Better Decisions When You Do Not Have All the Information
Business owners and managers face a constant, uncomfortable reality: they must make important decisions without complete information. Waiting until everything